Privacy policy.
Last updated: 2 October 2026
This policy explains how Nuance (Henri-Pierre Corbett, sole trader) collects, uses, and protects your personal data when you use nuanced.cloud and related services.
We take your privacy seriously. This policy is written to be readable, not to confuse you.
1. Who we are
The data controller is Henri-Pierre Corbett, sole trader operating under the commercial name "Nuance," registered at 12 Boulevard Desgranges, 92330 Sceaux, France.
For any question about this policy or your data, write to henri@nuanced.cloud.
2. What data we collect
We collect only what we need to run the service:
When you book a free trial
- First name, last name, email address
- Native language, English level, learning goal
- Product you're interested in (lessons, campaign, subscription)
- Optional details you provide (industry, urgency, target skills)
When you become a student
- Login credentials (email, hashed password)
- Lesson history, homework, corrections, progress data
- Payment information processed by our provider (Stripe)
- Communications with your teacher
- Live sessions with your teacher take place in a video room on our site. Only if you tick the box to record a session: an audio recording of that session and its written transcript
Technical data
- No tracking cookies, no advertising pixels, no third-party analytics
- Basic server logs (IP address, timestamp) kept for 30 days for security
3. Why we collect it
- To deliver the service: teach lessons, mark homework, track your progress
- To manage your account: authentication, billing, communication
- To improve teaching: identify weak points and adapt lessons
- With your consent, asked each time: record a live session so your teacher can review what you said and use it in your end-of-course report. Saying no changes nothing about the session, and you can stop the recording at any time
- To meet legal obligations: billing, accounting
We never sell your data. We never use it for advertising.
4. Who we share data with
To run Nuance, some data is processed by carefully selected providers:
5. How long we keep your data
- Active student account: for as long as your account exists
- Audio recordings of your spoken answers: 60 days, then the audio file is deleted; the written transcript and marks stay with your account
- Recordings of live sessions (only if you agreed): 60 days, then the audio file is deleted; the written transcript stays with your account, visible only to your teacher
- Billing records: 10 years (French legal obligation)
- Unconverted trial requests: 12 months maximum
6. Your rights
Under the GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your data ("right to be forgotten")
- Restrict or object to processing
- Receive your data in a portable format
- Withdraw consent at any time
To exercise these rights, email henri@nuanced.cloud. We respond within 30 days.
If you feel your rights aren't being respected, you can file a complaint with the CNIL (French data protection authority).
7. Security
Your data is stored on a dedicated server located in Paris, France. Passwords are hashed (bcrypt). Payments are processed by Stripe, which is PCI-DSS certified. No system is perfectly secure, but we take reasonable measures to protect your data.
8. Changes
This policy may evolve. Any significant change will be notified by email. The last-updated date appears at the top of this page.